Consequently, the complaint had been marked as 'unresolved', along with the participant had been recommended to Speak to the Gaming Curacao Authority for further guidance. Eventually, soon after further more discussions, the On line casino experienced agreed to refund the additional $2000 wager, resolving The difficulty to the participant's fulfillment.
The participant from Ireland, who was scuffling with a gambling habit, had asked for self-exclusion from Gembet several occasions and built a number of deposits, but his account had remained open up. He had furnished all requested data to the Issues Group, who then made an effort to Make contact with the On line casino.
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Nevertheless, adhering to a protection Look at by the casino that lasted around 3 several hours, the participant's account was reactivated. The player confirmed that The problem had been solved, and we marked the grievance as resolved.
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